Privacy Policy  Effective Date: [July 1,2025] Company: AGM General Contractor Inc. (“AGM,” “we,” “our,” or “us”) These Terms and Conditions (“Terms”) govern the use of our services, including general contracting, handyman services, warranty coverage, and service calls (collectively, the “Services”).

 

 By hiring AGM, purchasing a warranty plan, or using our website, you (“Customer,” “you,” or “your”) agree to these Terms. If you do not agree, you may not use our Services. ⸻ 1. Scope of Services AGM provides professional general contracting, home improvement, handyman services, and warranty programs. Specific services may include, but are not limited to: • Home repairs, maintenance, and remodeling • Plumbing, drywall, and electrical work • Warranty coverage and service calls under our monthly subscription program • Other related contracting and home improvement services We reserve the right to expand, limit, or modify the Services at any time. ⸻ 2. Service Appointments 1. Scheduling: Customers may request service appointments online, by phone, or in writing. Appointment times are scheduled based on availability. 2. Access: Customers must ensure safe and reasonable access to the service location. If a technician cannot gain entry, the service may be rescheduled and a service fee may still apply. 3. Rescheduling/Cancellations: Customers must provide at least 24 hours’ notice for rescheduling or cancellations. Late cancellations or no-shows may result in a fee. ⸻ 3. Warranty Services 1. Coverage: AGM offers a monthly home warranty plan for eligible systems and components (including drywall, plumbing, and electrical systems). 2. Monthly Fee: Warranty coverage is billed at $75 per month (unless otherwise agreed in writing). 3. Service Fee: Each approved claim is subject to a $75 service fee, payable at the time of service. 4. Exclusions: Warranty coverage does not extend to: • Pre-existing conditions • Fraudulent claims • Cosmetic defects • Issues caused by misuse, neglect, or unauthorized repairs 5. Claim Procedure: Claims must be submitted promptly, and AGM will arrange a service call within a reasonable timeframe, typically within 72 hours. ⸻ 4. Estimates, Payments, and Billing 1. Estimates: Written estimates are provided upon request and are valid for 30 days unless otherwise noted. 2. Payments: Payment is due upon completion of services unless otherwise stated in writing. Accepted payment methods include cash, check, and major credit cards. 3. Deposits: Certain projects may require deposits or progress payments. Failure to pay as agreed may result in suspension of services. 4. Late Payments: Past-due accounts may accrue interest, late fees, and collection costs. ⸻ 5. Customer Responsibilities By using our Services, you agree to: • Provide accurate and truthful information when scheduling services or submitting claims • Maintain safe working conditions at your property (including utilities access) • Comply with all payment terms • Not misuse or resell AGM services without written permission ⸻ 6. Limitations of Liability 1. No Guarantee of Outcomes: While we strive for quality workmanship, we do not guarantee specific results beyond what is expressly covered in writing. 2. Indirect Damages: AGM is not liable for incidental, indirect, or consequential damages, including but not limited to loss of use, loss of value, or business interruption. 3. Maximum Liability: Our total liability for any claim will not exceed the amount you paid for the specific service giving rise to the claim. ⸻ 7. Intellectual Property All content, branding, materials, and designs associated with AGM (including our website and promotional materials) remain the property of AGM. You may not copy, distribute, or use our intellectual property without permission. ⸻ 8. Website and Online Use If you use our website or digital platforms, you agree not to: • Attempt to hack, damage, or interfere with operations • Collect or misuse customer data • Post false or misleading reviews or information ⸻ 9. Privacy and Data Protection AGM values your privacy. We maintain a separate Privacy Policy, which explains how we collect, use, and safeguard customer information. By agreeing to these Terms, you also acknowledge our Privacy Policy. ⸻ 10. Termination of Services AGM may suspend or terminate services if: • You fail to pay as agreed • You provide false or misleading information • You misuse or abuse our Services or staff • You breach these Terms You may cancel your services or warranty plan at any time, subject to payment of any outstanding fees. ⸻ 11. Governing Law and Dispute Resolution 1. Governing Law: These Terms are governed by the laws of the state in which the services are provided. 2. Dispute Resolution: Any disputes will first attempt to be resolved through good-faith negotiation. If unresolved, disputes may be settled by binding arbitration or in a court of competent jurisdiction, depending on applicable law. ⸻ 12. Changes to Terms AGM reserves the right to update or revise these Terms at any time. Changes will be posted on our website with a new effective date. Continued use of our Services after changes means you accept the revised Terms. ⸻ 13. Contact Information For questions about these Terms or our Services, contact us at: AGM General Contractor Inc. [600 N .Broad st Middletown De 19709] [302-327-4242] [Info@AGMGENERALCONTRACTOR.COM] [Website: AGMGeneralContractor.com] ⸻ Acknowledgment By hiring AGM, signing up for a warranty plan, or using our Services, you acknowledge that you have read, understood, and agree to these Terms and Conditions.