Privacy Policy  Effective Date: [July 1,2025] Company: AGM General Contractor Inc. (“AGM,” “we,” “our,” or “us”) These Terms & Conditions govern the use of our services, including general contracting, handyman services, warranty coverage, and service calls (collectively, the “Services”). By hiring AGM, purchasing a warranty plan, or using our website, you (“Customer,” “you,” or “your”) agree to these Terms. If you do not agree, you may not use our Services. 

 

 ⸻ 1. Information we Collect we may collect the following types of information when you interact with us: • Personal Information: Name, phone number, email address, billing address, and payment details when you request services or purchase products. • Service Information: Details about your property, service requests, work orders, and communications with our team. • Technical Information: IP address, browser type, device information, and cookies when you visit our website. • Third-Party Information: If you provide us with information about third parties (such as a tenant or emergency contact), we use it only for the purpose for which it was provided. 

 

⸻ 2. How We Use Information We use the information we collect to: • Provide, schedule, and complete contracting and warranty services. • Communicate with you regarding appointments, updates, and account matters. • Process payments and issue invoices. • Improve our services and website. • Comply with legal obligations and protect against fraudulent activity.

 

 ⸻ 3. Sharing of Information We do not sell, trade, or rent your personal information to third parties. We may share information only in the following limited circumstances: • Service Providers: With trusted contractors, suppliers, and vendors who assist us in providing services. They are required to protect your information and use it only for the intended purpose. • Legal Requirements: When required by law, court order, or government authority. • Business Transfers: If AGM General Contractor Inc. merges, sells, or transfers part of its business, your information may be included as part of that transaction.

 

 ⸻ 4. Third-Party Information If you provide us with third-party information (e.g., your tenant’s name and contact details for a repair request), we will: • Use the information only to deliver the requested service. • Not sell or distribute it to other companies. • Protect it with the same care we apply to customer data.

 

 ⸻ 5. Data Protection & Security We use administrative, technical, and physical safeguards to protect your personal data from unauthorized access, disclosure, alteration, or destruction. While no system is 100% secure, we work continuously to protect your information.

 

 ⸻ 6. Data Retention We keep your personal data only as long as necessary to provide our services, meet legal requirements, or resolve disputes. Once no longer needed, information is securely deleted.

 

 ⸻ 7. Your Rights & Choices You have the right to: • Request access to the personal data we hold about you. • Request corrections or updates to inaccurate information. • Request deletion of your information (subject to legal or contractual obligations). • Opt out of non-essential communications such as marketing emails.

 

 ⸻ 8. Cookies & Website Tracking Our website may use cookies and similar technologies to improve user experience, track usage, and remember your preferences. You can manage or disable cookies through your browser settings, though some features of the site may not function properly without them.

 

 ⸻ 9. Children’s Privacy Our services are not directed to children under 18. We do not knowingly collect personal information from children. If we discover such data has been provided, we will delete it promptly. 

 

⸻ 10. Updates to This Policy We may update this Privacy Policy from time to time to reflect changes in our business, services, or legal requirements. The most current version will always be available on our website with the “Effective Date” listed at the top. 

 

⸻ 11. Contact Us If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at: AGM General Contractor Inc. 600 N. Broad street Middletown De 19709 Info@AGMGeneralcontractor.com 302-327-4242